FAQ

Every question, answered straight.

The questions people actually ask before trusting a company with their business — including the uncomfortable ones. If yours isn't here, the assistant in the corner answers instantly, or text (817) 438-3403 and reach a human.

Before you buy

What exactly do I get for $99/month?

A complete AI Smart Website, built for your business and live within 24–72 hours in most cases: custom design, hosting, SSL, an AI assistant that answers your customers' questions, lead capture, analytics, and your Brand Vault (your business's knowledge, structured). Plus ongoing maintenance, security, and monitoring — by us, not by you. No setup fee. No website purchase. It's included in the subscription.

How can this cost $99 when agencies charge $5,000+?

Because we're not selling hours. Agencies rebuild everything from scratch for every client and bill you for the labor. We built one operating system — the design system, the assistant, the estimator, the booking flow, the dashboard — and deploy it into your business with your brand and your rules. AI does the production; humans approve every piece. You get the $5,000-agency result at software economics, and we make our margin on keeping you for years, not on the build.

What's the difference between Launch, Grow, and Scale?

Every plan includes the complete AI Smart Website — assistant, 24/7 booking, lead capture, dashboard, portal, hosting, SEO foundation, and your Brand Vault, all at Launch ($99/mo); nothing core is held back. Grow ($299/mo) adds marketing automation: Google Business Profile optimization, local SEO, review generation, email/SMS automation, and your monthly Growth Report. Scale ($699/mo) adds business automation: CRM integration, workflow automation, and a monthly strategy session. Ascend is custom — voice AI, custom agents, custom software, a dedicated success manager. Upgrading unlocks capability on the account you already have; you never start over.

How is this different from Wix or Squarespace?

Those are tools — you do the work: the design, the copy, the SEO, the updates, forever. NoahX is done for you and operated for you. And the product is different in kind: a Wix site sits there; a Smart Website answers questions, produces instant quotes, books appointments, and qualifies leads — from day one. Try it yourself on any showcase deployment; every feature works.

How is this different from hiring a web agency?

An agency sells you a project: a big invoice, a handoff, and a goodbye. We sell an operating relationship: month-to-month, measured monthly, and cancel-anytime — which means we have to earn your business every thirty days. No agency's incentives work that way.

Are the businesses in your showcase real?

No — and that's deliberate, so let's be direct about it. Every showcase business is fictional, with names we verified against real companies so nobody gets confused or harmed. Here's why: we won't fabricate testimonials or borrow someone else's logo wall, and until our founding clients' sites are live, fictional-but-fully-working is the honest option. What is real: every feature you can click in those demos — the assistant, the instant estimates, the booking, the dashboards — works, right now, in your browser. Judge the product by using it. As founding clients launch, their real businesses will be here with their permission.

Do you work with my industry?

Almost certainly. The operating system is industry-configured — your estimator logic, booking flows, and assistant knowledge are built to your trade. Live flagship deployments already span plumbing, HVAC, childcare, and martial arts, with 18 more industries on the build schedule. Don't see yours? That changes nothing: every site is built custom from your Brand Vault on the same platform.

Trust — the questions that matter most

Who is behind NoahX?

Anthony Diaz — an accountant and entrepreneur who grew up watching his parents run a family tennis store in Puerto Rico for thirty years, and watching it disappear when retail changed. The company is named after his son. He answers the hard questions himself: read his story, or text him at (817) 438-3403.

Who actually does the work?

An AI production system supervised by a human who approves everything. Concretely: AI drafts your site, your copy, and your assistant's knowledge from your business interview; a human — Anthony, today — reviews every deliverable before you ever see it; and nothing goes live without your approval. You always know what's automated and what's human — it says so, everywhere it matters.

How is the AI supervised?

Two hard rules, written into how we operate. First: a human gate on everything client-facing — AI output is reviewed before delivery, always. Second: honest labeling — any capability that isn't finished is marked "coming soon" and is never billed as if it were live. You'll see that discipline all over our site; it applies doubly to yours.

What happens to my site if NoahX disappears?

A fair question for any young company, so we built the answer into the Terms: your content and data are always yours; we export everything free within 90 days of cancellation; and your domain never touches our ownership. You're on month-to-month with no lock-in precisely so our survival has to be earned, not contracted.

Who owns my website, content, and data?

Your content is yours — name, logo, copy, photos, customer data, everything in your Brand Vault. The platform that runs it (the operating system, designs, AI integrations) is licensed to you while you subscribe. Leave, and we export your content and data in a portable format, free, and help repoint your domain. No hostage-taking.

Is my data safe? Do you sell it?

Never sold, never rented, never traded — and no ad trackers anywhere on our sites. Everything runs over HTTPS; billing is handled by Stripe (we never see your card number); our processors are named in the Privacy Policy: Stripe, Netlify, Google Workspace, and Anthropic for AI features. Your business data serves your business only.

Is there a contract?

No. Month-to-month, pause or cancel anytime, no cancellation fee. And your price is grandfathered: once you subscribe, future price increases never touch your active subscription.

After you pay

What happens immediately after checkout?

Four steps, no waiting on us to call you back: (1) your portal access key appears on the confirmation page — save it; (2) you complete a 15-minute interview about your business — services, areas, hours, voice; (3) within 72 hours your Growth Map (a prioritized 90-day plan) lands in your portal; (4) within 24–72 hours in most cases, your AI Smart Website is ready for your review. You approve it, and it goes live.

Is "live in 24–72 hours" for real?

It's a target we've built the machinery to hit, not a gimmick — the same deployment system that built every site in our showcase builds yours. Two honest caveats: it depends on you completing the interview (that's the input), and genuinely custom scope gets a written timeline instead of a slogan. Either way, nothing goes live without your approval.

What if I want changes after launch?

That's the subscription working as intended: submit a request in your portal and standard changes come back within 24–72 hours with a preview for your approval. Plans include queue capacity honestly (it's how we keep turnaround real) — heavy months just queue, they don't cost extra.

How many clients do you take on?

Fewer than we could. Intake is capped so the 24–72h turnaround stays true — if we ever hit capacity, we pause new signups and say so rather than let your experience degrade. Early on, that cap is deliberately low: founding clients get the founder's direct attention.

Can I keep my current domain?

Yes — it stays yours, registered to you, always. We'll walk you through pointing it at your new site (about 10 minutes), and if you don't have one yet, we'll help you register it in your own name.

I already have a website. What happens to it?

Nothing, until you say so. We build your Smart Website in parallel, you compare them side by side, and your old site stays live until the moment you approve the switch. We'll migrate the content worth keeping as part of the build.

Practical

Do I need to write content or provide photos?

No writing required — the 15-minute interview plus your Brand Vault is what we build from, and we draft everything for your approval. Real photos of your work, team, or space make any site better; send what you have and we'll handle the rest.

Can I actually talk to a human?

Yes: call or text (817) 438-3403, email hello@noahxdigital.com, or message us in your portal. The assistant handles the instant answers 24/7; humans handle everything that matters.

What if I'm not happy?

Tell us and we fix it — revisions are what the request queue is for, and nothing ships without your approval in the first place. If we're still not right for you, cancel with a click, keep your content and data, and pay nothing further. We'd rather lose a subscription than an argument about one.

Still deciding?

Use the product before you buy it: every showcase deployment is live — ask its assistant something, run an instant estimate, open the owner's dashboard. That's what you're subscribing to.

Try the live demos → See plans Why NoahX exists