Ask us anything. Here's a head start.

You approve one written price before any work starts, and that price doesn't change — even if the job fights back. If we misjudged it, the difference is ours. No hourly meters, no 'while we're in here' surprises.

One flat service visit fee, stated when you book. Proceed with the work and it's folded into the job. Emergencies carry an after-hours dispatch fee — also stated on the phone before a truck rolls.

For standard jobs (a water heater swap, a toilet install) — often yes, a firm range. Anything diagnostic gets its real price after the diagnosis, in writing, before work. We won't guess low to win the booking.

For larger jobs like repipes and sewer replacements, yes — simple fixed-payment terms, explained without fine print theatrics. Ask when you book.

Standard calls usually book same-day or next-day with a two-hour window and a 30-minutes-out text. Emergencies: typically within the hour inside our west Fort Worth response ring.

Yes — a licensed plumber on our own bench, never an answering service. They'll coach you through the shut-off while a truck rolls.

Fort Worth's west side is home turf: Arlington Heights, Ridglea, Benbrook, White Settlement, Westover Hills, River Oaks, and out to Aledo. Nearby and unsure? Call — if we can't serve you fast, we'll say so and suggest someone good.

You get a two-hour window and a text when we're 30 minutes out. If we miss the window, the service fee is waived automatically — you don't have to ask.

Parts and labor on every repair we make, in writing, on top of any manufacturer warranty. If our fix fails, we return and make it right free — period.

Employees, every one, licensed and background-checked annually. Your job is never sold to a subcontractor.

Whenever the code requires one — water heaters, repipes, sewer replacements — we pull it, schedule the inspection, and pass it. It's in the flat price.

Rule 01: shoe covers, drop cloths, shop-vac before we leave, old parts and packaging hauled away. The work area should look better than we found it.